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For help or to access our instructional documentation, please click on the Help link above.

We are experiencing issues on mobile devices (Android and Apple phones and tablets) with the upgraded version of Accela Citizen Access. Accela Technical Support has been notified and suggested the
following work around.  Thank you for your patience.                                                                                                         


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Welcome to the new City of Tampa Planning & Development and Neighborhood Enhancement Citizen Portal

We are pleased to offer our citizens, businesses, and visitors access to building, zoning, planning, historic preservation, and enforcement government services online, 24 hours a day, 7 days a week.

We are filling our promise to deliver powerful e-government services and provide valuable information about the community while making your interactions with us more efficient, convenient, and interactive. To use ALL the services we provide you must register and create a user account. You can view information, get questions answered and have limited services as an anonymous user. We trust this will provide you with a new, higher level of service that makes living and working in our community a more enjoyable experience.

If you have a current MyTampaGov Express Permit account you'll need to create a new account for the New Building online system.  Please select the Registration for an Account link.

What would you like to do today?

To get started, select one of the services listed below:


Supported Browsers:

  • Supported Browsers:
    •Microsoft Internet Explorer 11
    •Microsoft Edge 38
    •Firefox 47
    •Safari 10 in Mac OS X 10.10
    •Google Chrome 55
    •Opera 29    
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