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We are experiencing issues on mobile devices (Android and Apple phones and tablets) with the upgraded version of Accela Citizen Access. Accela Technical Support has been notified and suggested the
following work around.  Thank you for your patience.

How to Search for Information in Accela Citizen Access

Click here to access CivicInsight

Click here to download the Contractor Central App

Instructions for using the Contractor Central App

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Please Login

Many online services offered by the City require login for security reasons. If you are an existing user, please enter your user name and password in the box on the right.

New Users

If you are a new user you may register for a free Citizen Access account. It only takes a few simple steps and you'll have the added benefits of seeing a complete history of applications, access to invoices and receipts, checking on the status of pending activities, and more.

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